Contact Hearthstone Chimney Co. of New York City

Contact Hearthstone Chimney Co. of New York City - Free Chimney Cleaning Estimate in New York City

Call us at (855) 950-3861 and a real person will pick up. No automated maze, no hard sell. We’ll ask a few questions about your chimney, set a time that works, and show up when we say. Most New York City homeowners get a free assessment the same day they call, with a written estimate before any work begins.

Call (855) 950-3861

What Happens When You Call

Step 1: We answer. A trained scheduler takes your call, not a call center reading a script. We ask about your chimney’s age, any recent issues you’ve noticed, and what neighborhood you’re in so we send the right sweep with the right equipment.

Step 2: We schedule your assessment. We find a window that respects your time. Same-day appointments are common in Manhattan and Brooklyn. We’ll confirm by text and call thirty minutes before we arrive.

Step 3: We inspect and estimate. Our certified sweep examines your flue with a level-2 camera inspection. You’ll see the photos. We explain what we found in plain English and hand you a written estimate with every line item clear.

Step 4: We complete the work. If you approve, we often finish the job that same visit. If parts or special materials are needed, we order proper ones, like DuraFlex liners or HeatShield resurfacing products, and return promptly.

Why New York City Homeowners Call Us First

• We’re there when you need us. From Gramercy Park brownstones to Park Slope Victorians, we keep response times tight. Most calls in Manhattan and northern Brooklyn get same-day or next-morning service because our sweeps live in the neighborhoods they serve.
• Licensed, insured, and properly credentialed. We’re state-licensed and carry full liability and workers’ compensation insurance. Every sweep on our team is CSIA-certified, and our masonry repair work is done by journeymen who actually know mortar, not day laborers with a trowel.
• No surprises on the bill. Our written estimate is the price you pay. We don’t tack on “travel fees” for crossing a bridge or “equipment charges” once we’re in your home. If we find something unexpected during the job, we stop and talk before adding a dollar.
• The Keystone Standard guarantee. Every repair and cleaning we perform is backed by our trademarked promise: 90 days, in writing, no arguing. If it’s not right, we come back. No paperwork battle, no runaround. That’s how we’ve operated since 1984.

Our Service Area Around New York City

We keep our sweeps distributed across the boroughs so we’re never far from your chimney. Typical response times: Manhattan neighborhoods like the Financial District, East Village, Hell’s Kitchen, and Chinatown usually see us same day. Brooklyn Heights, Williamsburg, Greenpoint, and Park Slope are typically next-day. Long Island City and Gramercy Park fall in between. We also cross the river regularly to Hoboken.

Don’t see your neighborhood listed? Call anyway. If you’re within reasonable reach of New York City, we’ll tell you honestly whether we can serve you well or recommend someone closer who shares our standards.

Frequently Asked Questions - Booking & Estimates

Call or Request a Callback

(855) 950-3861

We’re here Monday through Saturday, 7 AM to 6 PM. Sunday by appointment for urgent matters. If we miss you, we call back within the hour - no exceptions. The hearthstone is the stone the whole home gathered around. We treat your home with that same gravity. A square deal, done right, with our K.E.Y.S. values behind every job: Krafted right, Every time, Your home first, Standing behind it.

Written by the team at Hearthstone Chimney Co. of New York City, serving New York City homeowners since 1984.